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Machinery Must Be Reliable
“We look for reliability, dependability and how the equipment applies to the work we need it to do — then we concern ourselves with cost. Our first concern for any machine that we buy is reliability. The way we determine whether a machine is going to be reliable or not is by looking at the company’s track record. We have a 70-year-old moulder in our shop that still is running strong, so we know that this particular machine manufacturer makes reliable machines. We have trouble finding parts for it now, but we think that 70 years of service qualifies it for reliability and dependability.”
John Clark Jr.
Clark Woodworking
Fayetteville, NC |
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Past History Counts
“We are looking at the machine’s past history and the job we need it to do. We measure performance through the past history. Before we invest in a new machine, we talk to a lot of people in the industry to find out what does what best. So, word of mouth is a reliable way of getting information. You can’t always rely on the salespeople for these equipment suppliers. Service is also important to us. We know what kind of a track record some companies have in service from past dealings and again through word of mouth.”
Dee Darnell
Ethan Allen
Maiden, NC |
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