February Issue Headlines

Firing customers
There are always those customers who pay slowly, order infrequently, make unreasonable demands or require you to do things that you normally are not set up to do. Read about strategies to make them your best customers, or when it might be time to give them the pink slip.

Custom Closet Expansion
For years, the custom closet industry has been an overlooked and undervalued segment of the woodworking industry. But for many woodwork- ers looking to expand their customer bases and enter new markets, offering custom closets may be the way to go.

Tooling is the jewel in the crown
Crowne Cabinetry in Boylston, MA, believes competing is all about quality and creativity. A switch to new custom tooling is providing those advantages.

Practicing good kiln start-up procedures
Poor kiln start-up practices and procedures make existing defects worse and also can cause new damage — drying degrade and a loss in lumber quality. Dr. Fred Lamb sorts it all out.

 
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